Nancy completed the Investment In Excellence® program alongside her husband and the Unilever executive team and their spouses. The entire management team followed with their training. The experience was truly transformational, even though they started the Investment In Excellence® program to solve business issues, personal and family lives were also impacted. People came out of the process with a more optimistic view of the future, took responsibility to make a positive impact and, most importantly, got on with doing what needed doing. It was as if they had been given a new lease on life – a license to start dreaming again, and a road-map to make it happen. Initially, we agreed that only the executive team would complete the program. However, when came back to work we realized that the executive alone could not change the way the organization was operating, the management team also needed this new license to dream, act and take responsibility. When the management team completed the training, the results were equally impressive.